Remote monitoring and management: monitoring, inventory, device policy, patching and approved actions.
The MSP operating platform
Run every client. From one command centre.
Run RMM, PSA, remote support, security, cloud costs, licences and compliance for every client from one place. Your team sees what needs doing, acts with the right approval and keeps a record of what was done.
Free 30-day evaluation · No payment card · Prices exclude VAT
Plans
Command and Command+
Billing choice
Per endpoint or per user
Built for
UK managed service providers
What it covers
One platform in place of several separate tools.
Professional services automation: clients, tickets, queues, SLAs, service records and commercial details.
Security posture, exposure, credentials, fixes and compliance evidence.
Two plans
Start with the full platform. Add more security when you need it.
Both plans run the whole MSP workflow. Command+ adds security-awareness campaigns and advanced response workflows.
Full platform
InclusiveEQ Command
The full InclusiveEQ platform.
Run your service desk, devices, remote support, security, cloud costs, licences and compliance evidence from one place.
- Command Centre across every client
- RMM, PSA and remote support with approvals
- Cloud costs, licences and renewals
- Security posture, fixes and evidence
More security
InclusiveEQ Command+
The full platform, plus more security tools.
Adds security-awareness campaigns and advanced response workflows. Each response needs approval before it runs.
- Everything in Command
- Security-awareness campaigns
- Advanced response workflows
- The same audit history
Sold separately: AssureEQ, ThreatIntel+, managed Bitdefender protection, Command Vault and Command Vault + PIM. Each is chosen and priced on its own.
One connected workspace
Five areas of work, one platform.
Your team starts each day in the Command Centre. From there, the work is grouped into five areas: operate, serve, secure, commercial and govern.
Operate
Keep the whole estate in view.
Start each day in the Command Centre, which covers every client. Then go straight to the site, user, device or asset that needs attention.
What your team can do
- Command Centre and priority work
- Clients, sites, users, devices and assets
- AgentEQ enrolment, device health and policy
- Monitoring, service health and reports
- Operations Adviser
Serve
Turn alerts into better service.
Tickets, SLAs, knowledge, remote support, automation and cloud cost checks sit together. Technicians can fix the issue and still see its full history.
What your team can do
- Service desk, queues and SLAs
- Attended and unattended support, with controls
- Automation and approved, limited commands
- AWS and Azure Cloud Analyser
- Recommendations and verified savings
Secure
Find security risks and fix them.
See exposure, identity, credential, protection and patch data in one place. Then fix issues through a workflow that needs approval.
What your team can do
- Vulnerability, hardware, firmware and software risk
- Device and Microsoft 365 security posture
- Compromised-credential scanning included
- Patching and rule-based fix plans
- Security and Remediation Advisers
Commercial
Protect margin before renewal day.
See each client's licences, billing conflicts, end-of-life kit, cloud spend and renewal risk, next to the work it needs.
What your team can do
- Licence allocation and reconciliation
- Duplicates, conflicts and end-of-life kit
- Renewal dates, risks and scenarios
- Cloud spend and measured savings
- Licence and Renewal Adviser
Govern
Keep compliance evidence linked to the work.
Link controls, gaps, assessments and evidence to the work that produced them, with a clear audit history.
What your team can do
- Compliance overview and control catalogue
- Assessments, gaps and progress
- Evidence sources and audit history
- Risk acceptance with approval and an end date
- Every supported framework, with AssureEQ
One connected workflow
From alert to result, with a record at every step.
InclusiveEQ links the client, the affected user or device, the decision, the action and the result in one record.
See
Start with the whole book.
Sort live alerts from every client about operations, service, security and costs. Then open the record behind each one.
- Views of every client, and of each one
- Which data sources are working
Signal
Decide
Put context before action.
Check the evidence before a ticket, campaign, remote session or fix goes ahead. See whether it applies, who must approve it and how to undo it.
- A person approves where required
- Clear reasons when something is refused
Control
Prove
Keep the outcome attached.
Record what was sent, what happened, how it was checked and how to undo it. Link it to the control or commercial decision it supports.
- A history you can audit
- Evidence ready for client review
Evidence
AI advisers
AI that prepares the work. Your controls decide what happens.
Each adviser works in one area of the platform and uses only data it is authorised to see. If the AI is unavailable, your data and standard workflows still work.
Operations Adviser
Ranks and looks into operational work, then drafts proposals for a person to approve.
Cloud Analyser investigation
Explains cloud inventory, costs, scenarios, recommendations and verified savings.
Security Adviser
Looks into exposures, incidents, identities and clients, using only data it is authorised to see.
Remediation Adviser
Matches problems to fixes and drafts fix proposals ready for approval.
Licence and Renewal Adviser
Looks into licences, conflicts, end-of-life kit and renewals.
Control boundary
Advisers hold no credentials to carry out actions. They cannot approve their own proposals or check their own results.
How we earn trust
Know what is measured, what is allowed and what happened.
Built for the UK first
GBP pricing and British English, written for UK service providers.
No false green lights
Healthy, unavailable, out of date, partial, not included and switched off are shown as separate states.
Approval stays separate
Advisers can prepare work. Authorised people decide, and approved services carry it out.
Works without AI
Your data and standard workflows stay available if the optional AI layer is offline.
Pricing
Pay per managed endpoint or per user.
Command and Command+ each include the full platform. You choose per managed endpoint or per user when you sign up. Add-ons show as separate lines on your quote.
Standard monthly rate
Annual upfront: 12 months for the price of 10
Per managed endpoint
InclusiveEQ Command
£1.25a month
£12.50a year, paid upfront
One enrolled device. Servers and workstations cost the same.
Per user · up to 5 devices
InclusiveEQ Command
£5.99a month
£59.90a year, paid upfront
Extra devices use the £1.25 per-endpoint rate.
Per managed endpoint
InclusiveEQ Command+
£2.00a month
£20.00a year, paid upfront
The full platform, plus more security tools.
Per user · up to 5 devices
InclusiveEQ Command+
£9.99a month
£99.90a year, paid upfront
Extra devices use the £2.00 per-endpoint rate.
How the user option works
Per-user plans include up to five devices for each user you pay for. Devices above that combined allowance are charged at your plan's per-endpoint rate.
Add-ons
Add only what the client needs.
Add-ons are not part of Command or Command+ pricing. Each has its own price and unit.
AssureEQ
£49.99 a month or £499.90 a year upfrontIncludes every supported framework, with no extra charge per framework.
ThreatIntel+
£10 a month or £100 a year upfrontDomain monitoring is separately entitled. Compromised-credential scanning stays included in Command and Command+.
Managed Bitdefender protection
Price confirmed in your quoteOptional and off by default. You can keep the protection product you already sell.
Command Vault
£18 a month on Monthly Flex, £15 a month on an annual plan, or £162 a year upfrontPrivileged credential access, built into the Command workflow.
Command Vault + PIM
£30 a month on Monthly Flex, £25 a month on an annual plan, or £270 a year upfrontAdds privileged identity management (PIM) to Command Vault.
Three contract choices.
Monthly Flex
Rolls monthly. Cancel with 30 days' notice. Priced at 120% of the standard monthly rate.
Annual, pay monthly
A 12-month commitment, billed monthly at the standard monthly rate.
Annual, pay upfront
A 12-month commitment, paid upfront, for the price of 10 monthly payments.
Start with a free 30-day evaluation. You get every feature and we don't ask for a payment card. Nothing is charged when it ends unless you choose a plan.
All prices exclude VAT. A managed endpoint is an AgentEQ-enrolled device. Agentless assets can still be found and assessed, and do not count as managed endpoints.
The company behind InclusiveEQ
Commercial technology with a social purpose.
InclusiveEQ is built by Inclusive IT Solutions Ltd, a UK IT company. Our social mission centres on employment, education and training for underserved communities. You get an MSP platform built to commercial standards, from a team working to widen access to careers in technology.
Commercial technology · social purpose
Talk to the team
See InclusiveEQ working the way your MSP works.
Tell us how your MSP works today, how many clients and devices you manage, and which tools cost you the most. We'll plan the walkthrough around that.
Prefer email? sales@inclusiveitsolutions.co.uk