The integrated MSP operating platform

Run every client. From one command centre.

Bring RMM, PSA, remote support, cloud analysis, security, commercial insight and governance into one connected workspace. InclusiveEQ helps your team see what matters, act with control and keep the evidence attached.

30-day evaluation available · UK launch · prices exclude VAT

Launch offers Command and Command+
Billing choice Per endpoint or per user
Built for UK managed service providers
A connected command centre bringing multiple managed client estates into one operating view
Every client · one operating view

The operating scope

One platform replaces the joins between tools.

RMM

Monitoring, inventory, endpoint policy, patching and governed execution.

PSA

Clients, tickets, queues, SLAs, service evidence and commercial context.

Risk

Security posture, exposure, credentials, remediation and compliance evidence.

Two complete launch offers

Start complete. Add depth when it earns its place.

Command is not a teaser tier and Command+ is not a bundle of unrelated extras. Both run the whole MSP workflow; the plus offer adds deeper security-awareness and response capability.

Complete base

InclusiveEQ Command

The complete MSP operating stack.

Run service delivery, endpoints, remote support, security posture, cloud economics, commercial intelligence and evidence from one platform.

  • Command Centre across every client
  • RMM, PSA and governed remote support
  • Cloud, licence and renewal intelligence
  • Security posture, remediation and evidence

Advanced depth

InclusiveEQ Command+

The complete stack, with deeper response.

Add security-awareness capability and advanced, approval-controlled response workflows without turning the base platform into a maze of locked screens.

  • Everything in Command
  • Security-awareness campaigns
  • Advanced response workflows
  • The same connected evidence trail

Always separate: AssureEQ, ThreatIntel+, managed Bitdefender protection, Command Vault and Command Vault + PIM are selected and priced independently.

One connected workspace

Five areas. One way of working.

Your team starts in the Command Centre, then moves through the work by outcome: operate the estate, serve clients, secure what matters, protect margin and govern the evidence.

Operate

Keep the whole estate in view.

Start each day in a portfolio-wide Command Centre, then move straight to the client, site, user, device or asset that needs attention.

What your team can do

  • Command Centre and priority work
  • Clients, sites, users, devices and assets
  • AgentEQ enrolment, fleet health and policy
  • Monitoring, service health and operational reporting
  • Operations Advisor

Serve

Turn signals into better service.

Connect tickets, SLAs, knowledge, remote support, automation and cloud optimisation so technicians can resolve the issue without losing the story around it.

What your team can do

  • Service desk, queues and SLAs
  • Governed attended and unattended support
  • Automation and bounded command dispatch
  • AWS and Azure Cloud Analyser
  • Recommendations and verified savings

Secure

Find risk. Understand it. Resolve it.

Bring exposure, identity, credential, protection and patch evidence together, then move into an approved remediation workflow with a clear outcome.

What your team can do

  • Vulnerability, hardware, firmware and software risk
  • Endpoint and Microsoft 365 posture
  • Compromised-credential scanning included
  • Patching and deterministic remediation plans
  • Security and Remediation Advisors

Commercial

Protect margin before renewal day.

See licence position, billing conflicts, end-of-life exposure, cloud spend and renewal risk in the context of the client and the work required.

What your team can do

  • Licence allocation and reconciliation
  • Duplicates, conflicts and end-of-life
  • Renewal dates, risks and scenarios
  • Cloud spend and measured savings
  • Licence and Renewal Advisor

Govern

Keep proof connected to the work.

Map controls, gaps, assessments and evidence to the operational and security outcomes that created them, with a clear audit history.

What your team can do

  • Compliance overview and control catalogue
  • Assessments, gaps and implementation state
  • Evidence provenance and audit history
  • Governed risk acceptance and expiry
  • All supported frameworks with AssureEQ

One connected workflow

From signal to outcome, without losing the evidence.

InclusiveEQ keeps the client, affected subject, decision, action and outcome connected across the operational record.

01

See

Start with the whole book.

Prioritise live operational, service, security and commercial signals across every client, then open the exact record behind the issue.

  • Portfolio and client context
  • Coverage and source health
Signal
02

Decide

Put context before action.

Review the evidence, applicability, approval need and rollback path before a ticket, campaign, remote session or remediation moves.

  • Human approval where required
  • Clear refusal reasons
Control
03

Prove

Keep the outcome attached.

Record dispatch, result, verification, rollback and the control or commercial decision the work supports.

  • Auditable outcome history
  • Evidence ready for client review
Evidence

Contextual advisors

AI that prepares the work. Your controls decide what happens.

Each advisor works inside a real operational area and over authorised evidence. If inference is unavailable, the underlying data and deterministic workflow stay available.

Operate

Operations Advisor

Ranks and investigates operational work, then prepares bounded proposals.

Serve

Cloud Analyser investigation

Explains inventory, economics, recommendations, scenarios and verified savings.

Secure

Security Advisor

Investigates exposures, incidents, identities and clients using authorised evidence.

Secure

Remediation Advisor

Matches evidence to fixes and drafts approval-ready remediation proposals.

Commercial

Licence and Renewal Advisor

Investigates licences, conflicts, end-of-life and renewals.

Control boundary

Advisors do not hold action credentials, approve their own proposals or verify their own outcomes.

Trust as an operating property

Know what is measured, what is allowed and what happened.

UK launch

UK-first by default

GBP pricing, British English and UK service assumptions shape the active experience.

State

No false green lights

Healthy, unavailable, stale, partial, unentitled and disabled remain distinct states.

Action

Approval stays separate

Advisors can prepare work; authorised people and governed services decide and execute it.

Continuity

Useful without inference

Core data and deterministic workflows remain available if the optional AI layer is offline.

Clear launch pricing

Choose the unit that matches your business.

Command and Command+ are each the full platform. Choose per managed endpoint or per user at sign-up; separately selected add-ons stay visible on the quote.

Standard monthly rate Annual upfront · two months free
Per managed endpoint

InclusiveEQ Command

£1.25monthly

£12.50annual upfront

One enrolled device. Servers and workstations are priced the same.

Per user · up to 5 devices

InclusiveEQ Command

£5.99monthly

£59.90annual upfront

Extra devices use the £1.25 per-endpoint rate.

Per managed endpoint

InclusiveEQ Command+

£2.00monthly

£20.00annual upfront

The complete platform with deeper security and response.

How the user option works

Per-user plans include up to five devices for each billed user. Devices above the combined allowance are charged at the selected plan's flat per-endpoint rate.

Separately selected

Add only what the client needs.

These capabilities do not disappear into Command+ pricing. Each stays explicit, with its own unit and entitlement.

Per client organisation

AssureEQ

£49.99 monthly · £499.90 annual upfront

All supported frameworks are included. There is no per-framework surcharge.

Per monitored SME client domain

ThreatIntel+

£10 monthly · £100 annual upfront

Domain monitoring is separately entitled; compromised-credential scanning remains included in Command and Command+.

Per protected endpoint

Managed Bitdefender protection

Price confirmed in your quote

Independently selectable and off by default. Keep the protection product you already sell if you prefer.

Per enabled technician · 5 minimum

Command Vault

£18 Flex · £15 annual monthly · £162 annual upfront

Privileged credential access attached to the Command workflow.

Per enabled technician · 5 minimum

Command Vault + PIM

£30 Flex · £25 annual monthly · £270 annual upfront

Adds privileged identity management to the Vault capability.

Three contract choices.

Monthly Flex

Monthly rolling with 30 days' cancellation notice, priced at 120% of the standard monthly rate.

Annual, pay monthly

A 12-month commitment billed monthly at the standard monthly rate.

Annual, pay upfront

A 12-month commitment priced at ten monthly payments: two months free.

Start with a 30-day evaluation.

All prices exclude VAT. A managed endpoint is an AgentEQ-enrolled device. Agentless assets can still be discovered and assessed without being counted as managed endpoints.

The company behind InclusiveEQ

Commercial technology with measurable social purpose.

InclusiveEQ is built by Inclusive IT Solutions Ltd, a UK IT solutions provider with a social mission centred on employment, education and training for underserved communities. You get a commercially focused MSP platform, backed by a team working to widen access to the technology sector.

Commercial technology · measurable social purpose

Talk to the team

See InclusiveEQ against your own operating model.

Tell us how your MSP works today, the size of the estate you manage and where tool sprawl costs you the most. We will shape the walkthrough around that.

Prefer email? sales@inclusiveitsolutions.co.uk